WILD WOLF FORGE, L.L.C.
FAQ
- What is my product made of?
- Unless otherwise noted, your Weapon / Armour is made of carbon steel.
- Do I need to worry about Rust?
- If your product is not made of Stainless Steel, IT WILL RUST. Care must be taken to
prevent rusting. The best way to protect against rust is to maintain a light coating of
machine oil on the article at all times. Fingerprints and other skin contact can etch steel
indelibly because of the oils and acids in human skin, so always wipe the item clean and
re-oil it after use or handling.
- Can I store my product in it's scabbard?
- DO NOT store carbon steel blades in a leather scabbard! Most scabbards are made of
commercially tanned leather that has a high quantity of tannic acid in it. This acid will
corrode a carbon steel blade rapidly and usually does permanent damage to the polish.
- What about my Japanese blade?
- The scabbard (saya) of a Japanese blade is made of wood, and is intended for long-term
storage of the blade. Inside the scabbard (saya) is the safest place for a Japanese sword
to be.
- My blade is Stainless Steel, what about it?
- Stainless steel blades are just that, stain LESS. They are NOT "will never rust".
We still recommend you do not store any blade in a leather scabbard long-term.
- Are these REAL weapons?
- Your Weapon / Armour is NOT A TOY. These items are historically accurate
reproductions of combat arms and armour. They are sharp and pointy and can hurt you!!
Always follow this safety precaution: BE CAREFUL!!!
- What if I do something stupid or get hurt?
- Wild Wolf Forge, L.L.C. is in no way responsible
for injuries or damage caused by the use or misuse of these items.
- How do I pay for my order?
- we accept payment through PayPal on our website and will directly process MasterCard, Visa and
American Express at shows.
- How do I get my product?
- We check orders Thursday around 5:00 AM Central Time; When payment has been received
(usually immediately, but there may be a 2-3 day delay if processing a check)
we process the order.
- We add the items to the weekly order list. we will place an order for the list every
Friday, and the turnaround time is usually 3-4 days. Be aware that the production pieces are being
delivered to our supplier from Europe and Asia, so there will be inevitable delays
on occasion. We am not responsible for backorder situations from our suppliers; we
will ship your order as soon as we get it.
- we ship all orders UPS Ground or US Mail. Shipments are currently going out every
Thursday, but we may ship earlier if possible. Please allow two-three weeks for
delivery. If we know an item is delayed or backordered we will make all reasonable
efforts to alert you of the situation and the status of your order.